Chacha Bus
Ticket Booking : +91-7042458394 / 9891547562
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Terms and Conditions
Important Points:
 
1. Chacha Bus  is an online marketplace. It does not operate bus services of its own. In order to provide a comprehensive choice of bus operators, departure times and prices to customers, it has tied up with many bus operators. 
 
Chacha Bus  advice to customers is to choose bus operators they are aware of and whose service they are comfortable with. 
 
Chacha Bus  responsibilities include:  
 
    -     Issuing a valid ticket (a ticket that will be accepted by the bus operator) for its network of bus operators 
    -     Providing refund and support in the event of cancellation
    -     Providing customer support and information in case of any delays / inconvenience
 
Chacha Bus  responsibilities do NOT include: 
The bus operators bus not departing / reaching on time.
The bus operator's employees being rude.
The bus operators bus seats etc not being up to the customer's expectation.
The bus operator cancelling the trip due to unavoidable reasons.
The baggage of the customer getting lost / stolen / damaged.
The bus operator changing a customer's seat at the last minute to accommodate a lady / child.
The customer waiting at the wrong boarding point (please call the bus operator to find out the exact, boarding point if you are not a regular traveler on that particular bus).
The bus operator changing the boarding point and/or using a pick-up vehicle at the boarding point to take customers to the bus departure point.
Passengers are required to furnish the following at the time of boarding the bus:
A copy of the ticket (A print out of the ticket or the print out of the ticket e-mail).
Identity proof (Driving license, Student ID card, Company ID card, Passport, PAN card or Voter ID card). Failing to do so, they may not be allowed to board the bus.
All tickets issued shall be non-transferable.
Passengers are required to reach the boarding place before 30 min of scheduled departure time.
Change in Bus Type:
In case the bus operator changes the type of bus due to some reason or any other discrepancy, we will refund the differential amount to the customer only upon being intimated by the bus operator.
we are not the responsible for any kind of changes in bus departing/arvial time . it will fully dependent on Bus operator.
The bus time could be Vary 1 to 2 hours.